Contact & Inquiries

We Are Happy to Help

Have a question about availability, sizing, or delivery? Send us a message and we will get back to you as soon as possible. For the fastest response, reach us directly on Instagram.

Instagram @themodestfilipina

Fastest way to reach us — DM for availability and reservations

Shopee shopee.ph/lilydainty

Browse and purchase directly through our Shopee store

Drop Schedule

New collections every mid & end of month

Follow Instagram for drop announcements

Delivery

Nationwide shipping via Lalamove, Grab, or courier

Rush delivery available — message us on Instagram

Inquiry Form

Frequently Asked Questions

How do I reserve an item?
To reserve an item, comment "MINE" on the specific Instagram post and include any colour preference. Reservations are confirmed on a first-comment basis. Once confirmed, you will receive the order form via DM.
How long do I have to pay after reserving?
A strict 2-day reservation window applies. If you need an extension, please message us in advance. Failure to pay within the reservation period may result in the item being released.
What shipping options are available?
We ship nationwide. Standard courier delivery is available for all orders. For rush deliveries, you may also book via Lalamove or Grab — just message us on Instagram to arrange. Shipments are scheduled, so late payment may result in a delayed shipping date.
Can I cancel or return an item after reserving?
Cancellations are strictly not accepted once an item is confirmed as reserved. Please be certain before commenting "mine." We also do not accept refunds, so please review sizing and details in the post before reserving.
What are the available sizes?
Most pieces fit Small to Large. Specific measurements (waist, length, etc.) are included in each Instagram post caption. If you have additional sizing questions, send us a DM before reserving.
When does the next collection drop?
New collections drop every mid and end of month. Follow @themodestfilipina on Instagram and turn on post notifications to be the first to know when a new drop goes live.
Can I also shop via Shopee?
Yes! Visit our Shopee store at shopee.ph/lilydainty to browse available items. The Shopee store also carries our sister brand Lily Dainty, which features handmade and locally crafted pieces.
What does "REPOST" mean on your feed?
Posts marked "REPOST" indicate items that are back in stock or have remaining inventory available. These are great opportunities to get pieces you may have missed during the original drop.